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Hey There

Here’s what you need to know. Below, you’ll find the terms and conditions that guide and protect both you and our business. Take a moment to review them so we can ensure a smooth, transparent, and secure experience together.

Terms & Conditions

Last Updated: 01-Feb-2025

 

Welcome to Balance and Beyond ("Website," "we," "our," or "us"). By accessing and using this website, you agree to be bound by the following terms and conditions ("Terms"). Please read them carefully before participating in any of our programs or using our services.

1. Acceptance of Terms

By accessing the website or signing up for any of our programs, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree to these Terms, please do not use this Website.

2. Eligibility

  • Adults (18+ years): You must be at least 18 years old to register and participate in any of our programs or services.

  • Minors (under 18): If you are signing up a child under 18, you take full responsibility for supervising their participation. By registering a minor, you confirm that you are the parent or legal guardian or have obtained the necessary permission from the parent/guardian.

3. Health and Safety Disclaimer

  • Risk of Injury: You acknowledge that participation in any of our yoga, pilates, meditation, or fitness programs involves inherent risks, including the risk of physical injury, and you voluntarily assume all risks associated with participation.

  • Medical Clearance: It is your responsibility to consult a medical professional before starting any new fitness or wellness program, especially if you have pre-existing medical conditions, injuries, or are pregnant.

  • No Medical Advice: Our programs are not a substitute for professional medical advice, diagnosis, or treatment.

  • Participant Acknowledgment: By participating in any program, you agree that you understand the nature of physical exercise, and you are voluntarily assuming all associated risks. You release BalanceAndBeyond.co.uk from any claims related to injuries or adverse health effects.

  • Participant Responsibility for Health: It is the responsibility of participants to monitor their physical condition during activities and immediately stop any activity causing discomfort or pain. Failure to do so is at the participant’s own risk.

  • Emergency Contact: For in-person or high-intensity programs, participants must provide an emergency contact when registering.

4. Participant Responsibilities

  • Follow Instructions: Participants are expected to follow the instructions provided during classes and take appropriate care to prevent injuries.

  • Modification and Adaptation: Participants should modify or stop exercises if they feel pain or discomfort and notify the instructor if needed.

  • Environment: Ensure you have a safe and adequate space to participate, free from hazards or distractions.

5. Children’s Participation

  • Parental Responsibility: Parents or guardians are responsible for ensuring that children understand the instructions and risks associated with the program.

  • Supervision: Children under 18 must be supervised by an adult at all times while participating in online or in-person classes.

6. Payment and Refunds

  • Payments: Payments for programs, subscriptions, or services must be made through the designated methods on the website.

  • Taster Programs: No payment will be required during free trial periods unless otherwise specified.

  • Monthly Subscriptions: Subscriptions will be on a monthly basis or as stated in specific programs. Cancellation requests will only be effective from the subsequent billing cycle. No refunds will be provided for the unused part of a subscription.

  • Long-Term Subscriptions: Long-term subscriptions refer to any subscription longer than three months. Refunds for long-term subscriptions will be provided only at the discretion of BalanceAndBeyond.co.uk, and only under unforeseen circumstances where the program is canceled. Any approved refund will be prorated and issued using the original payment method.

  • Regular Monthly Subscriptions: These subscriptions do not normally qualify for refunds unless the program is canceled. Refunds will be considered at the sole discretion of BalanceAndBeyond.co.uk.

  • Program Discontinuation: In the event a program is permanently canceled, BalanceAndBeyond.co.uk will issue a pro-rated refund at its discretion.

  • Cancellation: You may cancel your subscription or membership following the cancellation policy provided during sign-up.

  • Digital Products: Any digital materials, including recordings of sessions, are non-refundable once accessed or downloaded.

7. Liability and Indemnification

  • No Liability: To the maximum extent permitted by law, BalanceAndBeyond.co.uk shall not be held liable for any injury, loss, or damage (including direct, indirect, incidental, or consequential damages) arising from your participation in any program or use of the website.

  • Indemnification: You agree to indemnify and hold harmless BalanceAndBeyond.co.uk, its instructors, and affiliates from any claims, damages, liabilities, or expenses arising from your breach of these Terms or misuse of the website or programs.

8. Program Availability and Changes

  • Changes to Programs: We reserve the right to modify or discontinue any program or service without notice.

  • Class Cancellations: Instructors may cancel or reschedule classes due to unforeseen circumstances. Participants will be notified in advance where possible.

  • Access to Recordings: Access to recorded sessions will be governed by the subscription or membership terms at the time of purchase. In the event of unforeseen circumstances, including technical issues, where a session recording is unavailable, BalanceAndBeyond.co.uk shall not be held liable for any resulting inconvenience or loss.

  • Technical Interruptions and Third-Party Platforms: Online classes may be hosted on third-party platforms such as Zoom, MS Teams, or Google Meet. BalanceAndBeyond.co.uk is not liable for disruptions, delays, or technical issues arising from these platforms. If issues cannot be resolved, we will do our best to offer alternative classes. However, no refunds or credits will be granted due to technical interruptions or failures beyond our control. BalanceAndBeyond.co.uk reserves the right to switch to another platform without notice for reasons including but not limited to stability, quality, or availability of such platforms.

9. Intellectual Property

  • Ownership: All content on this website, including videos, images, text, and graphics, is owned by or licensed to BalanceAndBeyond.co.uk.

  • Restrictions: You may not copy, distribute, or reproduce any material from the website without prior written consent.

  • Anti-Piracy Policy: Unauthorized distribution, recording, or sharing of BalanceAndBeyond.co.uk’s content is strictly prohibited and will result in legal action.

10. User Conduct

  • Respectful Behavior: Participants are expected to conduct themselves respectfully in online and in-person sessions.

  • Prohibited Activities: Any abusive, harmful, or disruptive behavior will result in removal from the program without a refund.

  • No Recording: Participants are strictly prohibited from recording any session without prior written consent from BalanceAndBeyond.co.uk.

  • No Sharing of Sessions: Participants may not share access to online sessions, recordings, or related materials with others. Unauthorized sharing of session links, recordings, or any program materials will result in immediate termination of membership. Participants found in violation will forfeit any right to reimbursement. A written warning will be provided by email before termination.

11. Session Recordings for Marketing and Promotions

  • Use of Recordings: BalanceAndBeyond.co.uk may use session recordings for promotional and marketing purposes, including social media and advertising materials. Participants who wish to opt out of having their likeness or participation included in promotional content must notify us via email before the program begins or as soon as possible thereafter.

12. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

13. Third-Party Links

Our website may include links to third-party websites or services. We do not endorse or assume responsibility for the content or practices of these external sites.

14. Force Majeure

We shall not be held responsible for delays or failures in performance due to events beyond our reasonable control, including but not limited to natural disasters, internet outages, or government restrictions.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in England.

16. Dispute Resolution

Any disputes arising under these Terms shall first be attempted to be resolved through negotiation. If not resolved, the dispute will be referred to mediation or binding arbitration in accordance with the laws of England and Wales.

17. Changes to Terms

We reserve the right to update or revise these Terms at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review the Terms periodically.

18. Contact Information

If you have any questions or concerns about these Terms, please contact us at: support@balanceandbeyond.co.uk.

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